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BiggerPockets

company 6 connections

US real estate company with ~3 million members on its platform. Callaghan's employer at the time of the talk; the context for all the production observability war stories and the structured-logging implementation. Over 18 months, the observability program reduced downtime by 98%, 500 errors by 83%, and time-to-fix bugs by 20×.

members
3M+
industry
real estate
location
US
company BiggerPockets
uses
Semantic Logger tool
Used in production at BiggerPockets for three years; called solid as a rock.
since: ~2022
company BiggerPockets
uses
Sidekiq tool
Background-job processing (password reset emails, analytics jobs) runs on Sidekiq.
company BiggerPockets
uses
Sentry tool
Team checked Sentry to rule out failing jobs; also used to surface JSON-schema validation failures in the analytics pipeline.
company BiggerPockets
uses
Segment tool
Destination for validated analytics events; JSON Schema blocks invalid events from reaching Segment.
company BiggerPockets
uses
Ruby on Rails tool
Application stack is Ruby on Rails.
person John Callaghan
works_at
BiggerPockets company
Rails engineer at BiggerPockets at the time of the talk; all production stories are from there.
role: engineer

Provenance

Created in
Fix Production Bugs 20× Faster with Structured Logging — ... 2026-04-18 07:42