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Five Whys

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Heuristic used during domain modeling: repeatedly ask 'why is that important?' to move past fake 'because' reasons and surface implicit domain knowledge. Heimeshoff warns it can only be used two or three times before people get annoyed, so combine with other heuristics (shifting time frame, going one dimension higher, questioning binaries).

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Five Whys concept
Heuristic used during modeling to reach the real reasons.

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