Amelia Walter-Dzikowska's recommendation from the Q&A: companies should teach incoming employees about the cultural norms of the teams they'll work with (e.g. 'this culture is more direct', 'this culture is more indirect') instead of limiting onboarding to technology. Without it, feedback and everyday cooperation misfire — e.g. a French employee in the US misreading a heavily cushioned negative review as positive. Giving feedback is hard even within one culture; cross-culture it is predictably worse without preparation.