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International cooperation in IT teams

talk 20 connections

Amelia Walter-Dzikowska's wroclove.rb 2023 talk. Opens with the question 'is your office a global village?' using the IKEA-like global chain-store analogy — offices can look identical worldwide but still fail to be truly global. Surveys the everyday friction points: time zones (Poland–US; an engineer working nights to overlap with India), work and lunch hours (Poland 7–4 vs France 10-ish with a 2-hour lunch), remote work hiding facial expressions and non-verbal signals, unequal work/promotion paths when HQ stays in Western Europe and outsources help-desk/maintenance to Central/Eastern Europe, and mismatched employment conditions when opening a foreign office. Shares a personal story: difficult communication with a French project manager improved dramatically after a few days of in-person meetings in Paris — eye contact, coffee together, many small things combined. Introduces cultural-value spectra (individualism vs collectivism — illustrated by the fish-tank perception experiment and American portrait vs Japanese full-silhouette photo preference; power/hierarchy vs equality — a European manager frustrated with Indian reports' respect for hierarchy; cooperation vs competition). Language section: speaking English doesn't mean speaking the same language — walks through 'with all due respect', 'by the way', 'please think about that some more', 'I'm sure it's my fault' as indirect British phrasings that foreigners miss. Compares pros/cons of native-English teams (authentic accent, sophisticated vocabulary, but slang/Proverbs) vs international-English teams (simpler, clearer, reduces emotional and cultural layer). Warns against opaque abbreviation soup ('this doesn't look like BAU what is the POC and ETA for the fix find the RCA ASAP will it be up by EOD' — POC alone means proof of concept, person of color, or person of contact depending on context). Recommends the 'no hello' rule: write your issue directly in the first message instead of 'hi how are you'. Closes with Nonviolent Communication (NVC) as a 'REST-like architectural style for communication' that can be taught company-wide, and recommends one book on international cooperation (Erin Meyer's The Culture Map, translated into Polish, with YouTube videos from the author). Summary: travel to meet your team, learn cultural values, agree on common communication rules.

date
2023-03-31
type
talk
duration
approx 1 hour
talk International cooperation in IT teams
about
Opens with the 'is the office a global village?' framing.
talk International cooperation in IT teams
about
Illustrated via the fish-tank perception experiment and American/Japanese portrait photos.
talk International cooperation in IT teams
about
European manager misreading Indian reports' deference as lack of initiative.
talk International cooperation in IT teams
about
Walks through British phrases whose literal meaning hides the real intent.
talk International cooperation in IT teams
about
Compares native-English and international-English teams based on an earlier discussion panel.
talk International cooperation in IT teams
about
Gives the BAU/POC/ETA/RCA/ASAP/EOD sentence as a warning.
talk International cooperation in IT teams
about
No Hello Rule concept
Recommends skipping 'hi, how are you' in chat.
talk International cooperation in IT teams
about
Offered as a REST-like shared communication style to train company-wide.
talk International cooperation in IT teams
about
The Culture Map resource
Closes with a one-book recommendation on international cooperation — Erin Meyer's book, also translated into Polish with author YouTube videos.
talk International cooperation in IT teams
about
Introduced in Q&A as remedy for direct-vs-indirect friction.
talk International cooperation in IT teams
about
Introduced in Q&A about unobvious national communication styles.
asked_at
International cooperation in IT teams talk
First Q&A question after the talk.
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International cooperation in IT teams talk
Second Q&A question.
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International cooperation in IT teams talk
Third Q&A question.
authored
International cooperation in IT teams talk
Delivered the talk at wroclove.rb 2023.
from_talk
International cooperation in IT teams talk
Personal story: Paris trip unblocked cooperation with French PM.
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International cooperation in IT teams talk
Stated as a recommendation during the Q&A about direct vs indirect feedback.
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International cooperation in IT teams talk
Direct recommendation in the talk.
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International cooperation in IT teams talk
Warning given in the abbreviation section.
talk International cooperation in IT teams
presented_at
Friday evening talk at wroclove.rb 2023.

Provenance

Created
2026-04-17 16:17 seed
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22 extractions